Viewing Education as a System II

The final insight from the systems view is the role of feedback within the system. A deep and technical dive into feedback loops goes beyond the scope of this post; I’d encourage readers to check out Donella H. Meadows’ Thinking in Systems: A Primer for anyone interested in an accessible introduction to learning more about this critically important concept. However, it is worth touching on a few important points as we wrap up this series.

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Viewing Education as a System I

W. Edwards Deming’s teachings are most widely known in industry and government. However, his teachings and principles apply to educational institutions, which of course, is the very point of Win-Win. He taught the Japanese, and later American companies that would listen, to adopt a systems thinking perspective.

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System Structure II

As you begin to view the world through a systems lens, the idea of improving the core system of which you are a part becomes more challenging. However, seeing the world in this way also opens a number of possibilities for improvement for which you may have been previously unaware. At the very least, this helps in understanding the various system levels in which your organization is situated.

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System Structure I

United Schools, where I work, is a system made up of four public charter schools and a nonprofit hub that serves as the central office for the schools. It is also a subsystem of the system of education in Columbus, in Ohio, and in the United States. This illustrates the point that a system contains subsystems and is itself a subsystem of a system in which it is contained.

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Thinking in Systems II

There may be no better example of non-systems thinking in education than when the issue of poverty is discussed. In one camp, you have people who insist that in order to fix underperforming schools, you must fix poverty. In the other camp, you have the people who insist that to fix poverty, you have to fix underperforming schools.

So, which camp has it right? 

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Thinking in Systems I

A system is a set of elements interconnected in such a way that it produces its own pattern of behavior over time. Systems are coherently organized in a way that achieves something. The system may be impacted by outside forces, but its response to these forces is characteristic of the system itself, and that response is seldom simple. Systems thinking then is a way of thinking that focuses on recognizing the interconnections between the parts of a system and synthesizing them into a unified view of the whole.

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Systems Must Have an Aim

Most typically, when I refer to a system in Win-Win I am referring to an organization (e.g., United Schools Network). Thus, a useful definition of a system is “an organization characterized by a set of interactions among the people who work there, the tools and materials they have at their disposal, and the processes through which these people and resources join together to accomplish its work.” The aim of a system is a qualitative statement with methods attached that detail its long-term constancy of purpose.

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Understanding Systems

Understanding systems may be our best hope for making meaningful change across the many dimensions of our lives at home, at school, and at work. The system lens helps us see events as a part of trends and those trends as a part of an underlying structure. This understanding provides us with improved ways of managing in this world of complex education systems.

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14 Principles for Transformation: A Recap

Continual improvement guided by the 14 Principles is not a project or program to be implemented, but rather a never-ending commitment to quality. With that mindset framing in hand, a recap of each of the principles that have been discussed in this series follows.

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Principle 14: Commit to Transformation

Principle 14: Clearly define top management's commitment to continual improvement of quality and its obligation to implement the 14 Principles. Plan and take action to put everyone in the organization to work to accomplish the transformation; the transformation is everyone's job. Start with education for all in positions of leadership.

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